diff --git a/102/2802/en_US.json b/102/2802/en_US.json
index bc78814a..adf8a577 100644
--- a/102/2802/en_US.json
+++ b/102/2802/en_US.json
@@ -3,11 +3,11 @@
 		"2802": {
 			"name": "BANNED_ACCOUNT_ALL",
 			"message": "This Nintendo Network ID\ncannot be used.\n\nPlease make a note of the error code\nand visit support.nintendo.com.",
-			"short_description": "Your PNID is permanently banned from all aspects of the network",
-			"long_description": "",
-			"short_solution": "Don't do whatever you did to get banned",
-			"long_solution": "",
-			"support_link": ""
+			"short_description": "Your account is permanently banned from all aspects of the network.",
+			"long_description": "The account you are trying to use has been permanently banned from all aspects of the network. This includes, but is not limited to:\n\n- Miiverse\n- Game servers\n- 3rd party services which opt-in to respecting network bans",
+			"short_solution": "Not applicable.",
+			"long_solution": "Not applicable.",
+			"support_link": "https://preten.do/102-2802"
 		}
 	}
 }
\ No newline at end of file