{ "104": { "0065": { "name": "Unknown", "message": "Unable to connect to the Internet.\n\nThe network may be busy.\nPlease try again later.\n\nIf you are using a Wi-Fi network, the\nsignal strength may be poor. Please\nensure that the console is about 6-10\nfeet away from the network device,\nmake sure there are no obstructions\nbetween the two, and then try again.\n\nIf this problem persists, please check\nwhether or not you can connect to the\nInternet from a PC or other device\nusing the same settings.", "short_description": "", "long_description": "", "short_solution": "", "long_solution": "", "support_link": "" } } }